Legal
Privacy Policy
Last updated: July 1, 2026
Your privacy is important to us.
Testabrand Canada collects only the information necessary to run product testing campaigns and process your cashback. We do not sell your personal information to third parties.
1. Who We Are
Testabrand Canada ("Testabrand CA", "we", "us", "our") is a Canadian product testing platform operated at ca.testabrand.com. We connect Canadian consumers with brands seeking genuine product feedback.
For privacy questions, contact us at support@testabrand.com.
2. Information We Collect
We collect the following categories of personal information:
Account Information
- Full name
- Email address
- Password (stored as a one-way hash — we cannot read it)
- Province/territory of residence
Campaign & Transaction Data
- Amazon Order ID and order confirmation screenshots you submit
- Payment method email address (for sending your cashback)
- Campaign booking records and claim status
- Survey responses (shared with the relevant brand in anonymized form)
Technical Data
- IP address and general location (city/province level)
- Browser type and device type
- Pages visited and session duration
3. How We Use Your Information
We use your information to:
- Create and manage your account
- Confirm your eligibility and identity for campaigns
- Verify your proof of purchase and process your cashback claim
- Send your cashback to your payment method upon claim approval
- Deliver campaign instructions and confirmation emails
- Share anonymized survey responses with the brand that ran the campaign
- Detect and prevent fraud, abuse, and policy violations
- Send you important account and campaign notifications (not marketing)
- Improve our platform and user experience
4. How We Share Your Information
We do not sell your personal information to any third party. We share information only as follows:
With Brands (Anonymized Only)
Survey responses are shared with the relevant brand sponsor in anonymized form — your name, email, and Amazon account are never disclosed to the brand.
With PayPal
We share your PayPal email address with PayPal solely for the purpose of sending your cashback payment.
With Service Providers
We use trusted third-party providers to operate our platform (e.g., hosting, email delivery, analytics). These providers process your data only on our behalf and are contractually bound to protect it.
Legal Requirements
We may disclose information when required by Canadian law, court order, or to prevent imminent harm.
5. Data Retention
We retain your account data for as long as your account is active. If you close your account, we may retain certain records for up to 3 years for fraud prevention and legal compliance purposes. Survey responses are retained in anonymized form indefinitely for research.
6. Your Rights (Canadian Privacy Law)
Under Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation, you have the right to:
- Access — request a copy of the personal information we hold about you
- Correction — ask us to correct inaccurate information
- Withdrawal of consent — withdraw consent for non-essential data use at any time
- Deletion — request deletion of your account and associated data (subject to legal retention requirements)
To exercise any of these rights, email us at support@testabrand.com. We will respond within 30 days.
7. Cookies and Tracking
We use cookies and similar technologies to:
- Keep you logged in to your account (essential session cookies)
- Understand how users navigate the platform (analytics)
We do not use advertising or third-party tracking cookies. You can disable cookies in your browser settings, but some features may not function correctly.
8. Security
We take reasonable technical and organizational measures to protect your personal information, including encrypted data transmission (HTTPS), password hashing, and access controls. No system is completely secure — if you believe your account has been compromised, contact us immediately at support@testabrand.com.
9. Children's Privacy
Testabrand CA is not intended for users under 18 years of age. We do not knowingly collect personal information from minors. If we become aware that a user is under 18, we will terminate their account promptly.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes via email or in-app notice. Your continued use of the platform after changes take effect constitutes acceptance of the revised policy.
11. Contact & Complaints
For privacy questions or concerns, contact our Privacy Officer at support@testabrand.com.
If you are not satisfied with our response, you have the right to lodge a complaint with the Office of the Privacy Commissioner of Canada.